Job Title: Remote Virtual Customer Messaging Assistant
Compensation: $25–$35 per hour, paid weekly
Location: Fully Remote – Accepting applicants worldwide
Schedule: Flexible 4–8 hour shifts; 15–40 hrs/week
Experience Required: None – complete training provided
Education Required: No degree required

About the Company
A global tech company specializing in subscription-based digital products and e-learning platforms is expanding its virtual support team. With a strong emphasis on remote culture and quiet, focused workflows, they are hiring for virtual customer messaging jobs remote—offering 100% non-phone roles that allow individuals to support customers from anywhere in the world.

Position Overview
As a virtual customer messaging assistant, you’ll support users via chat and email using scripted replies and structured workflows. Whether customers need help logging in, updating their subscriptions, or understanding how to apply a discount, you’ll guide them step by step using professional, templated responses—no live calls, no meetings.

What You’ll Do
– Respond to support requests through online chat and email platforms
– Help customers troubleshoot access issues, billing problems, and general account concerns
– Use prewritten responses and support templates to maintain clarity and consistency
– Escalate technical issues or refund disputes to the appropriate internal team
– Keep accurate records of each interaction with correct tagging
– Maintain a calm, professional tone in all written conversations

Why This Role is Right for You
– Messaging-only—zero phone or video communication
– Weekly pay with flexible hours
– Ideal for beginners—no experience required
– Work from home or anywhere with internet
– Choose your shifts and build your own schedule

Required Tools & Skills
– Laptop or desktop computer with Chrome
– Stable internet connection (10 Mbps minimum)
– Typing speed of 45 WPM or higher
– Fluent written English
– Ability to follow templates, systems, and direction independently

Compensation & Schedule Details
Starting rate: $25/hour
Eligible for $30–$35/hour after 30 positively rated shifts

Shifts available 7 days a week. Select shift blocks based on your availability—minimum of 15 hours per week required.

Training & Onboarding
– 2-hour self-paced onboarding module
– Guided simulations to practice customer messaging
– First live shift monitored for QA support
– Begin paid shifts within 3–5 days of onboarding completion

Sample Shift Flow
On a Monday 6 PM–10 PM shift, you help one customer reset their password, assist another in applying a promo code, and respond to a refund inquiry—all using internal chat scripts. There are no phone calls, and you can focus fully on written customer service.

What Team Members Say
“This job let me build a career while working in silence—no phone stress, no meetings.” – Anya C., Dublin, IE
“I wanted something that felt structured but still flexible. This nailed it. I work nights and love it.” – Luis H., Dallas, TX

FAQs
Is there any phone communication involved?
No. This is a 100% chat and email-based position.

Do I need prior customer service experience?
Not at all. Training is included and the system is designed for beginners.

Can I work evenings or weekends only?
Yes. Shift blocks are flexible and built around your availability.

Apply Now – Real Messaging Support, No Phones, Total Flexibility
Click the Apply Now button to apply for one of the top-rated virtual customer messaging jobs remote. Get trained fast, work your preferred schedule, and support real users—all without picking up a phone.