Job Title: Remote Online Subscription Support Agent
Compensation: $25–$35 per hour, paid weekly
Location: Fully Remote – Hiring internationally
Schedule: Flexible 4–8 hour shifts; 15–40 hrs/week
Experience Required: None – full beginner training provided
Education Required: No degree required

About the Company
This subscription-driven platform delivers personal development courses, productivity apps, and digital education resources to a global user base. Known for their fast, no-phone support system, they are growing their team by hiring for online subscription support agent jobs remote—providing calm, written support to subscribers 24/7 without any calls or Zoom meetings.

Position Overview
If you're seeking online subscription support agent jobs remote, this role offers flexible scheduling, real weekly pay, and structured work entirely through live chat and email. You'll assist users with subscription renewals, cancellations, account setup, billing questions, and feature guidance—using scripted workflows that make every shift smooth and professional.

Daily Responsibilities
– Respond to subscription-related inquiries through live chat and email
– Help users with renewals, cancellations, plan changes, billing adjustments, and feature navigation
– Use prewritten responses and internal support workflows for efficiency
– Escalate technical payment issues or platform bugs to Tier 2 teams
– Maintain accurate ticket notes and case tagging
– Keep all communication clear, supportive, and brand-consistent

Why This Role Works for You
– 100% non-phone customer support
– Weekly direct deposit pay
– Self-schedule shifts based on your availability
– Entry-level accessible—no degree or experience needed
– Work from anywhere with a reliable internet connection

Requirements
– Laptop or desktop computer with Chrome browser
– Stable internet connection (minimum 10 Mbps)
– Typing speed of 45+ WPM
– Strong written English communication skills
– Ability to focus independently during shifts

Compensation & Scheduling
Starting pay: $25/hour
Raises to $30–$35/hour available after 30 completed shifts with strong QA and customer satisfaction reviews

Flexible shift selection weekly: mornings, afternoons, evenings, overnight, and weekends. Minimum 15 hours per week commitment.

Training & Onboarding Timeline
– 2-hour self-paced onboarding with system walkthroughs and workflows
– Practice simulations using real chat/email scenarios
– First live shift monitored with QA coaching feedback
– Paid shifts typically begin within 3–5 business days

Sample Shift Flow
During a Saturday 9 AM–3 PM shift, you assist one customer with canceling a subscription renewal, guide another through updating their payment method, and apply a promotional discount for a third—all using structured chat templates and email workflows.

What Current Agents Are Saying
“I like how everything is documented and structured. It’s easy to stay organized even on busy days.” – Liam K., Phoenix, AZ
“No phones, no meetings, just real customer support. This job is everything remote work should be.” – Mei W., Kuala Lumpur, MY

FAQs
Do I need customer service experience?
No. This role is beginner-friendly with full training provided.

Will I ever need to call customers?
No. All support is handled through written chat and email platforms.

Can I work weekends only?
Yes. Shifts are flexible based on your personal availability.

Apply Now – Build a Remote Career Helping Real Subscribers
Click the Apply Now button to apply for one of the best online subscription support agent jobs remote. Start fast, work flexibly, and earn weekly doing structured subscription support—all without phone calls.